Garments bought from can be exchanged for other sizes or colours in one of our Stradivarius stores, providing they are in perfect condition and we have stock in the store. The process involves a refund for the garment purchased online, and the new purchase of the item acquired in the store.

Exchanges of items must be made in the same country where the initial purchase was made.

The deadline for exchanges will be the same as in our stores: 30 days from the date of purchase.

If you want to change an item from home, you have to request a refund and then make a new purchase online.