Privacy policy

1. Every time you use this website or provide us with your personal data, or when you are explicitly referred to the privacy policy you will be bound by the then current Privacy Policy and you should review this text every time you use the website or provide us with your personal data, or when you are explicitly referred to the privacy policy to be sure that you agree with it.

2. Personal data you provide us with on this website (i.e. name, surname, address, e-mail, phone number,…) will be processed and stored in a file under the responsibility of Fashion Retail, S.A., being the data controller, for the purposes of:

i. The development, performance and enforcement of the purchase and sale contract over the products you have purchased, or of any other contract between you and us;

ii. attending to your requests,

iii. providing you with information about the products of STRADIVARIUS or of any other brands/companies that belong to the Inditex Group (whose activities are related to the decoration, textile, finished fashion and homeware products sectors, as well as other complimentary sectors such as cosmetics and leather goods, and the development and support of e-commerce related businesses), including, as regards the above-mentioned products, the sending of commercial communications by e-mail or by any other equivalent electronic communication means (such as SMS) or through phone calls.

In case you have subscribed to our Newsletter, your email address may be cross-checked with your personal data and information about you stored in the data bases of Facebook Inc, Twitter International Company and Instagram, entities engaged in the exploitation of the social network Facebook, Twitter and Instagram, with address at 4 Grand Canal Square, Dublin, Ireland (for Facebook and Instagram) and 42 Pearse St, Dublin, Ireland (for Twitter), whose respective parent companies are located in the United States, with the purpose of providing you with commercial communications and publicity related to your likes, preferences and browsing habits within such social networks.

If you are a registered user, you can change your preferences in respect of receiving such communications by logging into the MY ACCOUNT section of this website and editing your preferences. You are always entitled to revoke the consent to receive marketing information by unsubscribing at the Newsletter section.

iv. In the event you provide us with personal data of a third party, you will be responsible of having informed them about the use of their personal data, as well as having obtained the relevant express consent for this information to be provided for the purposes explained above. In the event that you have purchased a product or a gift card, the personal data of the third party provided by you, will be used for the following purposes: (i) managing the delivery and/or verification of correct receipt of the corresponding product and; (ii) attending any query or suggestion you or the third party may have.

v. Should you choose the option of keeping your card details and activate “quick shopping”, you expressly authorize us to process and store the data indicated as necessary for activation and development of this functionality. The Card-Verification-Value-Code (CVV) will only be used to make able the purchase in progress, and will not be stored or processed subsequently as part of your cards data.

Giving us your consent to activate this functionality, allow your data to appear auto filled in subsequent purchases on this website, so you will not need to enter the data in each new process, and such consent shall be valid and effective for subsequent purchases.

You can change your card´s data and revoke your consent for processing and storing these data at any time through My Account section – Cards. Fashion Retail stores and transmits your card´s data according to the main standards of confidentiality and security of credit and debit cards.

When using this functionality, changing your password may be requested for security reasons. Remember that security, when using this website, also depends on the proper use and conservation of certain key/passwords.

3. Fashion Retail, with registered address at Avda. De la Diputación, Edificio Inditex, 15142 Arteixo (A Coruña), Spain, is the data controller of your personal data and the file, and undertakes to keep your personal information confidential. You are always entitled to exercise your access, review, information, rectification, erasure and objection rights by sending a letter to the above-mentioned address or by e-mail to dataprotection@stradivarius.com, to the attention of "Data Protection Department", including, if necessary, a proof on the basis of which we may identify you.

4. To achieve the purposes indicated in the section 2 above, we may need to disclose or transfer the information that you have provided us with to the holding company of the Inditex Group [Industria de Diseño Textil, S.A., (Inditex, S.A.)] and to certain other companies that are part of the Inditex Group in Spain and Ireland (with activities related to the above-mentioned sectors). You are hereby informed that by registering and providing us with information via this website, you are expressly giving us your authorization to disclose and/or transfer such data to the aforementioned companies of the Inditex Group. A list of these companies is available upon request through the above stated contacts.

We may also disclose this information to subsidiaries and affiliates of Inditex, S.A., third-party processors, fulfillment centers, financial institutions or other third-party-service providers who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs, suppliers of technological services, financial transaction management, logistics services, transportation, order management and customer service, and / or analysis of the transactions made through the website in order to provide our users with sufficient guarantees in purchasing transactions, etc.) or as necessary to process your purchases. They will process your personal data on our behalf and for our accounts, namely they will only be data processors. By providing information in this website or otherwise to us, you expressly authorize us to disclose and process your information as described. Your consent to this access/disclosure includes those cases where, for efficiency of the provision of the services, providers may be located in the United States of America or other countries or territories outside the European Economic Area that might not provide a level of data protection that is comparable to that provided in the European Union.

5. The user (You) hereby guarantees that the personal data provided are true and accurate and undertakes to notify us of any change or alteration of them. Any loss or damage caused to the website or to the person responsible for the website or to any third person through the provision of erroneous, inexact or incomplete information on the registration form, will be the exclusive responsibility of the User.

6. Cookies: We use cookies in this website, which are small text files with information on your navigation in this site, whose principal objective is to improve your experience in the website. You can find further information on the cookies that we use, their purpose and other information of interest in the following link: Cookies